Best Practices

Home/Tag: Best Practices

How to Increase your Wireless Network Security and Provide Secure Guest WiFi

Earlier this month I visited a colleague’s office.  When I arrived, she offered me the password for WiFi like any gracious host would.  Unfortunately, as soon as I hopped on the WiFi I noticed that I was on her company’s internal network.  When I looked in “Network Neighborhood” I was able to see computers, printers, […]

How not to Clean a Cisco IP Phone

One of our best clients is a manufacturing company who several years ago deployed a Cisco Unified Communications solution consisting of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (UConn), and Cisco Unified Contact Center Express (UCCX).  In addition to the new Unified Communications applications, they of course deployed a bunch of Cisco phones to […]