If your IT systems can no longer keep up with your business growth, then it’s time for a change. We specialize in IT Support and IT Consulting for Small and Medium-Sized Businesses.
managed services (noun) – the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses.
Why Outsource your IT Management?
- Fewer service-affecting outages
- Fewer security incidents
- Predictable IT support costs
- Faster incident resolution
- Greater system uptime
- Happier employees
What Services Can We Help With?
How Much Does Managed Services Cost?
The short answer is “it depends.” DBS ExpressCare is an entry-level offering providing basic threat protection and costs about a dollar a day per computer. DBS ProCare, our advanced protection offering, is best suited for regulated environments (HIPAA, NIST 800-171, etc) with strict cybersecurity requirements, and costs a bit more than ExpressCare. DBS CompleteCare provides a completely outsourced IT department for a fixed monthly cost based on the number of users in your company.
ExpressCare
$monthly
- Basic Protection
- 24-hour access to IT Helpdesk
- Virtual CIO – IT project planning, budgeting, and expense auditing
- 24x7x365 Device Monitoring and Alerting
- Weekly patching of Microsoft and other third-party applications
- Basic Managed Anti-Malware
- Maintenance billed monthly by the device
- Consulting and Support billed at hourly rates
ProCare
$$monthly
- Advanced Protection
- 24-hour access to IT Helpdesk
- Virtual CIO – IT project planning, budgeting, and expense auditing
- 24x7x365 Device Monitoring and Alerting
- Weekly patching of Microsoft and other third-party applications
- Advanced Managed Anti-Malware with 24x7x365 Security Operations Center
- Unlimited CyberSecurity Incident Response from dedicated SOC
- Cloud-to-Cloud backups of all Office 365 or Google Apps data
- Custom Cyber Security Awareness Training Program and simulated phishing tests
- Maintenance billed monthly by the device
- Consulting and Support billed at hourly rates
CompleteCare
$$$monthly
- Complete Protection
- 24-hour access to IT Helpdesk
- Virtual CIO – IT project planning, budgeting, and expense auditing
- 24x7x365 Device Monitoring and Alerting
- Weekly patching of Microsoft and other third-party applications
- Advanced Managed Anti-Malware with 24x7x365 Security Operations Center
- Unlimited CyberSecurity Incident Response from dedicated SOC
- Cloud-to-Cloud backups of all Office 365 or Google Apps data
- Custom Cyber Security Awareness Training Program and simulated phishing tests
- Support billed monthly by the user
- Unlimited Consulting and Support is included in the monthly fee
ExpressCare
$monthly
- Basic Protection
- 24-hour access to IT Helpdesk
- Basic Managed Endpoint Protection
- 24x7x365 Device Monitoring and Alerting
- Proactive Maintenance of Microsoft and other third-party applications
- Monthly Computer Performance Optimizations
- Virtual CIO – IT Roadmapping, Budgeting, and vendor Expense Auditing
- Additional Hardware/Software/Licensing Discounts
- Maintenance billed monthly by the device
- Consulting and Support billed at hourly rates
ProCare
$$monthly
- Advanced Protection
- All ExpressCare Features, PLUS:
- Advanced Managed Endpoint Protection with 24x7x365 Security Operations Center
- Unlimited CyberSecurity Incident Response from dedicated SOC
- Custom Cyber Security Awareness Training and Simulated Phishing Tests
- Cloud-to-Cloud Backups of Google Apps or Microsoft Office 365 data
CompleteCare
$$$monthly
- Complete Protection
- All ProCare Features, PLUS:
- Unlimited Support included in a Fixed Monthly fee
- Unlimited Computers, Servers, and Network Devices Supported
- 100% Predictable Monthly IT Expenses