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If your IT systems can no longer keep up with your business growth, then it’s time for a change.  We specialize in IT Support and IT Consulting for Small and Medium-Sized Businesses.

managed services (noun) – the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses.

Why Outsource your IT Management?

  • Fewer service-affecting outages
  • Fewer security incidents
  • Predictable IT support costs
  • Faster incident resolution
  • Greater system uptime
  • Happier employees

What Services Can We Help With?

How Much Does Managed Services Cost?

The short answer is “it depends.”  DBS ExpressCare is an entry-level offering providing basic threat protection and costs about a dollar a day per computer.  DBS ProCare, our advanced protection offering, is best suited for regulated environments (HIPAA, NIST 800-171, etc) with strict cybersecurity requirements, and costs a bit more than ExpressCare.  DBS CompleteCare provides a completely outsourced IT department for a fixed monthly cost based on the number of users in your company.

ExpressCare

$monthly
  • Basic Protection
  • 24-hour access to IT Helpdesk
  • Virtual CIO – IT project planning, budgeting, and expense auditing
  • 24x7x365 Device Monitoring and Alerting
  • Weekly patching of Microsoft and other third-party applications
  • Basic Managed Anti-Malware
  • Maintenance billed monthly by the device
  • Consulting and Support billed at hourly rates

ProCare

$$monthly
  • Advanced Protection
  • 24-hour access to IT Helpdesk
  • Virtual CIO – IT project planning, budgeting, and expense auditing
  • 24x7x365 Device Monitoring and Alerting
  • Weekly patching of Microsoft and other third-party applications
  • Advanced Managed Anti-Malware with 24x7x365 Security Operations Center
  • Unlimited CyberSecurity Incident Response from dedicated SOC
  • Cloud-to-Cloud backups of all Office 365 or Google Apps data
  • Custom Cyber Security Awareness Training Program and simulated phishing tests
  • Maintenance billed monthly by the device
  • Consulting and Support billed at hourly rates

CompleteCare

$$$monthly
  • Complete Protection
  • 24-hour access to IT Helpdesk
  • Virtual CIO – IT project planning, budgeting, and expense auditing
  • 24x7x365 Device Monitoring and Alerting
  • Weekly patching of Microsoft and other third-party applications
  • Advanced Managed Anti-Malware with 24x7x365 Security Operations Center
  • Unlimited CyberSecurity Incident Response from dedicated SOC
  • Cloud-to-Cloud backups of all Office 365 or Google Apps data
  • Custom Cyber Security Awareness Training Program and simulated phishing tests
  • Support billed monthly by the user
  • Unlimited Consulting and Support is included in the monthly fee

ExpressCare

$monthly
  • Basic Protection
  • 24-hour access to IT Helpdesk
  • Basic Managed Endpoint Protection
  • 24x7x365 Device Monitoring and Alerting
  • Proactive Maintenance of Microsoft and other third-party applications
  • Monthly Computer Performance Optimizations
  • Virtual CIO – IT Roadmapping, Budgeting, and vendor Expense Auditing
  • Additional Hardware/Software/Licensing Discounts
  • Maintenance billed monthly by the device
  • Consulting and Support billed at hourly rates

ProCare

$$monthly
  • Advanced Protection
  • All ExpressCare Features, PLUS:
  • Advanced Managed Endpoint Protection with 24x7x365 Security Operations Center
  • Unlimited CyberSecurity Incident Response from dedicated SOC
  • Custom Cyber Security Awareness Training and Simulated Phishing Tests
  • Cloud-to-Cloud Backups of Google Apps or Microsoft Office 365 data

CompleteCare

$$$monthly
  • Complete Protection
  • All ProCare Features, PLUS:
  • Unlimited Support included in a Fixed Monthly fee
  • Unlimited Computers, Servers, and Network Devices Supported
  • 100% Predictable Monthly IT Expenses

Find Out More about Managed Services

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